Media & Podcasts
Podcasts, interviews, and press featuring Paula Goldman on human-AI collaboration, responsible AI, and Manage the Machine.
How generative and agentic AI have deepened Salesforce's ethical mission rather than changed it — and why having ethical infrastructure in place before the AI boom matters.
The Hiroshima AI Process reporting framework creates a unified global standard for AI governance — and turns transparency into a competitive advantage rather than a regulatory chore.
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EqualAI president Miriam Vogel interviews Paula about the book and how AI can be built to strengthen human judgment, connection, and accessibility across HR, customer service, and marketing.
Paula discusses how "AI has crossed over from being a tool to being a partner" — covering skill erosion risks, measuring AI ROI beyond time savings, and where human judgment remains essential.
Paula joins Michael Krigsman to discuss what separates AI deployments that create real value from ones that don't — covering governance, trust, and designing AI into business processes with purpose.
Manage the Machine selected as one of the 10 best business books of fall 2026.
Three shifts that distinguish today's AI from what came before: the move from specialized systems to foundation models, communication in natural language, and the emergence of autonomous agents that can act in the world.
On why "human at the helm" is a more useful frame than "human in the loop" — and how organizations should redesign roles, use internal talent marketplaces, and identify where human judgment is irreplaceable.